Privacy policy

Last updated: 10 November 2025

1. Data Controller

The controller of your personal data is:

Global Trade Group sp. z o.o.
Address: Ogrodowa 58, 00-876 Warsaw
VAT: 5342677352
Contact: info@zoimatcha.pl, +48 516 126 213

All questions regarding personal data protection may be directed to: info@zoimatcha.pl

2. Data We Collect

We may collect the following data:

Data provided by the user:

  • name and surname, shipping and billing address,

  • phone number, email address,

  • invoicing details,

  • information exchanged with customer support.

Data collected automatically:

  • technical data (IP address, browser type, operating system),

  • activity on the website (server logs, cookies, tracking technologies),

  • cart data, purchase history, product preferences.

3. Purposes of Data Processing

We process data for the following purposes:

  • order fulfillment and product delivery,

  • returns, complaints and exchanges,

  • communication related to orders,

  • personalization and product recommendations,

  • marketing (newsletter, promotions) — only with consent,

  • analytics and website optimization,

  • security and fraud prevention,

  • compliance with legal obligations (accounting, taxation).

4. Legal Basis

  • Art. 6(1)(b) GDPR — performance of a sales contract,

  • Art. 6(1)(a) GDPR — user consent (marketing),

  • Art. 6(1)(f) GDPR — legitimate interests (analytics, internal marketing),

  • Art. 6(1)(c) GDPR — legal obligations.

5. Data Recipients

Your data may be transferred to:

  • courier and postal companies,

  • IT and hosting service providers (including Shopify),

  • marketing and analytics partners — only with consent,

  • authorities legally entitled to access the data.

6. Data Transfer Outside the EEA

Data may be processed by Shopify or partners outside the EEA. All transfers comply with GDPR, e.g., via EU Standard Contractual Clauses.

7. Data Retention

  • order-related data — until order completion and expiry of complaint period,

  • accounting data — typically 5 years by law,

  • marketing data — until consent is withdrawn.

8. User Rights

You have the right to:

  • access your data,

  • rectify data,

  • delete data,

  • restrict processing,

  • transfer data,

  • withdraw consent,

  • lodge a complaint with the supervisory authority.

Requests should be sent to: info@zoimatcha.pl

9. Cookies and Tracking Technologies

We use cookies for:

  • improving functionality,

  • analyzing traffic,

  • personalizing content and marketing (with consent).

Types of cookies:

  • necessary,

  • functional,

  • analytical,

  • marketing.

10. Newsletter and Marketing

Newsletter data (name, email) is processed based on consent.
You may unsubscribe at any time via the link in the email.

11. Data Security

We apply appropriate technical and organizational measures to protect your data.

12. Children

The store is not intended for users under 16. We do not knowingly collect children’s data.

13. Privacy Policy Updates

The policy may be updated. Changes will be announced by updating the “last updated” date.

14. Contact

Email: info@zoimatcha.pl
Phone: +48 516 126 213
Address: Ogrodowa 58, 00-876 Warsaw